FAQ
1. What are the delivery times?
Our delivery times generally vary between 5 and 10 business days , depending on your location and the product ordered. A tracking number will be sent to you as soon as your order is shipped.
2. Is delivery free?
Yes, we regularly offer free delivery , sometimes with no minimum purchase required. The exact conditions are always indicated at checkout.
3. Can I return a product if it doesn't suit me?
Yes, you have 14 days after receipt to request a return or exchange, provided that the product is unused and in its original packaging.
4. Are payments on your site secure?
Absolutely. Our store uses 100% secure payment systems (SSL), including credit card, PayPal and other reliable methods, to guarantee the protection of your data.
5. How can I contact customer service?
Our customer service is available by email or via the website's contact form . We are committed to responding within 24 to 48 business hours .